PRIVACY STATEMENT

This Privacy Statement was last updated on 19th of July 2023.

BY DOWNLOADING, INSTALLING AND / OR USING THE APP AND MAKING IN-APP PURCHASES YOU AGREE TO THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT STOP USING THE APP AND UNINSTALL IT, AS WELL AS DO NOT PROCEED TO MAKE IN-APP PURCHASES.

Who we are

Veraxen Ltd. is a private company limited by shares incorporated under the laws of the Republic of Cyprus, duly registered in the relevant Companies Register kept at the Department of Registrar of Companies and Official Receiver of the Republic of Cyprus with registration number HE 361858 (hereinafter “the Company” or “we” or “us”, unless otherwise provided herein), that shall be the controller and the entity responsible for your personal data.

Applicability of this Privacy Statement

This Privacy Statement applies to information we collect about:

  • visitors to the Company’s website (hereinafter “Website”);
  • persons who use mobile application software developed or owned by the Company (hereinafter “App” or “Apps”).

Applicable regulatory framework

We do our best to follow and comply with the privacy law of those jurisdictions where the users of our Apps are located. As the Company registered and doing business in an EU country, we abide an EU regulatory framework, including General Data Protection Regulation (GDPR).

Your use of the Website, App and of our services is governed by a number of legal documents (including the present Privacy Statement) which collectively comprise the content of any agreement entered into between you and us (hereinafter “the Agreement”).

For more information about the terms of the Agreement you may refer:

In the event that you have downloaded and installed any such App from a third party, you must also refer to that third party’s Terms and Conditions of Use and Privacy Policy which may apply in addition to our own Privacy Statement and End-User License Agreement.

In accordance with the applicable regulatory framework governing personal data protection pursuant to the Laws of the Republic of Cyprus, and / or EU law, and / or any other applicable law, we maintain a privacy policy embodied in the present Privacy Statement with a view of providing a general outline of what you should expect in respect of the collection and processing of personal data and information (hereinafter “personal data” or “personal information”) that you may be asked to submit or supply in the course of using our Website or any App developed or owned by us, and of the intended use of such personal data by us, our affiliated companies, contractors and subcontractors or by any third parties.

The provision of your data is voluntary, however, please note that if you do not provide us with the required personal data, we may not be able to provide the information, products or services you need or process your request. You are strongly urged to read the present Privacy Statement carefully and make sure that you agree with the contents thereof.

Veraxen Ltd. and IAB Europe Transparency & Consent Framework

Veraxen Ltd. participates in the IAB Europe Transparency & Consent Framework and complies with its Specifications and Policies. We use the Consent Management Platform with the identification number 7.

In case you would like to know about the IAB Europe Transparency & Consent Framework, its Specifications and Policies, and about Consent Management Platform concept, please refer to the official webpage of IAB Europe Transparency & Consent Framework here.

Lawfulness of processing of personal data

In case GDPR applies, we may lawfully process your personal data only if and to the extent that at least one of the following applies:

  • you have given consent to the processing of your personal data for one or more specific purposes
  • processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract
  • processing is necessary for compliance with a legal obligation to which we are subject
  • processing is necessary in order to protect your vital interests or vital interests of another natural person
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us
  • processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

In case other regulatory framework applies, we’ll do our best to comply with its requirements to the processing of personal data.

Purposes of collection of personal data and intended use

In accordance with the applicable regulatory framework we may collect, use, share and otherwise process your personal data solely for the purpose for which these have been provided by you and for no other purpose.

We may collect, use, share and otherwise process your personal data for the purposes of:

  • performance of our obligations towards you (contract performance)
  • information storage and access
  • developing and improving our Apps and services
  • content and ad personalization
  • ad selection, delivery, reporting
  • analytics and / or measurement
  • other purposes clearly declared to you.

In most cases the processing is necessary for the performance of a contract to which you are party or within our legitimate interest.

In case of processing your personal data based on art. 6 (1)(a) of GDPR (i.e. based on consent) we, as a participant of IAB Europe Transparency & Consent Framework:

  • follow the definition of purposes, special purposes, features, special features and stack as defined in IAB Europe Transparency & Consent Framework Policies as amended from time to time and located here
  • use Transparency and Consent Management Platform (“Consent Management Platform”, or “CMP”), i.e. the company or organization that centralizes and manages transparency for, and consent and objections of the end user
  • will show you the IAB Europe Transparency & Consent Framework compliant consent notice, as well as the information how to withdraw your consent.

We may define and declare to you other purposes, including those defined in the applicable law.

Processing of your personal data for analytics and / or measurement purposes

Based on contract performance and / or based on our legitimate interest, we use the following processors to process your personal data for analytics and / or measurement purposes:

Adjust

Amplitude

Firebase

Firebase Crashlytics

Flurry Analytics

Google Analytics

Facebook Analytics

  • Facebook Analytics is an analytics tool provided by Facebook, Inc. (USA) that may collect or receive information from our Apps and use that information to provide measurement services.
  • Privacy Policy: https://www.facebook.com/about/privacy/

Facebook Ads conversion

  • Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. (USA) that connects data from the Facebook advertising network with actions performed on the Services.
  • Privacy Policy: https://www.facebook.com/about/privacy/

Usage of the above processors allows us to:

  • understand you and your needs better
  • provide you with a better gaming experience
  • improve our games and services, to measure content and / or advertising performance
  • ensure security, prevent, and detect fraud, and fix errors
  • analyze how the Company perform.

Processing of your personal data for spam protection

It is our legitimate interest to avoid or reduce spam. When you would file your inquiry or request using our Website form, you would be required to enter “captcha”. We use Google reCAPTCHA provided by Google LLC. (USA) as a spam protection service. It is primarily used to distinguish whether an input is made by a natural person or abusive by automated processing. The service includes sending data required by Google for the reCAPTCHA service to Google. Additional information about Google reCAPTCHA and Google's privacy policy can be found here.

The information we collect about you

Personal data, or personal information, means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data does not include data where the identity has been removed (anonymous data).

Each time you visit our Website we will automatically collect the following information:

  • Internet Protocol Address (IP-address) which is not the IP-address of your Device, but rather the IP-address allocated by your Internet-service provider
  • Accepted languages. That means that we automatically obtain approximate information, based on IP-address, regarding the most preferable language for you
  • Other information which is of technical nature and does not enable us to identify you personally.

Each time you use our App we may automatically collect the following information:

  • Internet Protocol Address (IP-address) which is also not the IP-address of your Device, but rather the IP-address allocated by your Internet-service provider
  • Advertiser identifier such as Apple’s Identifier For Advertisers (IDFA) and Google’s Advertising ID, which is a random device identifier assigned by Apple or Google respectively to a user’s device. Advertisers use this identifier to track data so they can deliver customized advertising. The advertiser identifier reveals no personal information. Instead, it’s used for tracking and identifying a user, which then allows advertisers to access aggregated data which can be used to discover information – such as which in-app events they trigger. The advertiser identifier can also identify users when they interact with a mobile advertising campaign, provided the channel offers advertiser identifier tracking and that the advertiser tracks users who interact with adverts successfully. If this occurs the advertiser identifier can pick up whether specific users click an advert for payment and attribution purposes
  • Apple’s identifier For Vendor which is an alphanumeric string that uniquely identifies a device to the app’s vendor
  • Your data from Facebook, in particular profile link, name, birthday, email, gender, list of your friends, Facebook ID and etc. We receive these data only if you log in via Facebook in our App
  • Technical information from your Device (for example, type of internet connection, current date, platform or operational system, device type and model, device screen resolution, App version, language settings used in the App, etc.)
  • Online identifiers such as User Identifier or Game Identifier. These identifiers do not allow Us to identify your personality and are created and used by us for the purpose of performing Our contract towards you.

Please note that you may not be able to make use of the App unless we access and collect the aforesaid personal information.

When you address an inquiry or issue to our customer service team via our Website or App, You will be asked to provide us with your full name and email for the purpose of contacting you within the inquiry you are addressing to Us. We assume that the personal information provided is accurate. However, we are not in a position, nor do we intend to verify whether the personal information you have provided is accurate or to confirm your identity.

To comply with your privacy request, we will ask you to provide us with your game ID associated with our App and / or a screen capture from your device containing such game ID for the purpose of verifying of your request.

If you object to the collection and use of such personal information by us in this way, you should refrain from downloading, installing and / or using the App and / or visiting our Website. In the event that you have already installed, downloaded and / or using the App, you can always stop us from collecting such information by uninstalling or removing the App from your device or, in the case of our Website, by leaving the Website.

We do not collect any Special Categories of Personal Data about you or Personal Data that may be defined in the applicable regulatory framework as sensitive personal information (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, etc.).

As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns. We may collect these personal data by using cookies, server logs and other similar technologies. Please see our cookie policy hereinbelow for further details.

Location information

We may use GPS technology and / or other relevant technologies to determine your current location. We do not use it now. However, we may automatically collect the information that can be defined as information of location nature from your device or from any third party in the course of calculating your estimated location (not precise geolocation data, rough geolocation data). You can always change your location sharing options by visiting App settings and / or turning off the location services settings on your device.

Use of user comments or reviews

For the purposes of promoting the App, we may also wish to use any comments or reviews that you may make on the App’s official page on any App Store or on any social networking sites (“the Social Networks”) or sent to our customer service team via email. In case any of your comment or review is posted or otherwise shared by you on the App’s official page on an App Store or on any publicly available page of any Social Network, we consider it as publicly available and may repost it without your additional consent. But we will always ask for your express, unambiguous consent before using any of your comments or material uploaded, posted or otherwise shared by you with us privately on the Social Networks or sent to our customer service team via email. In the event that you authorize us to do so, we may use your comments or reviews in full or in part, and we may also use your name, user or profile name on the Social Network in question. You may revoke your consent authorizing us to use your personal information in this manner at any time by contacting us.

Data Protection Officer (DPO)

The General Data Protection Regulation requires that we appoint a Data Protection Officer entrusted with the responsibility of ensuring compliance with our obligations under GDPR in respect of matters pertaining to privacy and data protection. You may contact our DPO here.

Marketing and third-party content

Our App is made available free of charge. The App hosts third-party content or material such as advertisements of generic nature not specifically tailored to match your individual preferences. Such third-party content is hosted by default, and we do not share your personal information with such third parties. However, provided that we receive your express, prior consent, we may share your information with carefully selected third parties whose products or services we believe may be of interest to you, in which case the advertisements appearing on the App may be related to your particular preferences. If, after having provided such express authorization for the sharing of your personal information by us in this way, you have changed your mind, you can always revoke such authorization to prevent us from disclosing your information in this manner by visiting App settings and / or changing the advertising preferences on your device, as well as turn off the Advertising Tracking feature on it.

Alternatively and if available in the App, should you wish to use the App without having to view such third-party content at all, you may block it by making an in-app purchase.

Our use of cookies and other information-gathering technologies

Cookies are small text files placed on your computer or other device to collect standard Internet log information and visitor behaviour information. This information may be used to track visitor use of the Website and to compile statistical reports on Website activity. We may also use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website, allows us to improve our Website, and comply with the applicable legislation. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Website’s features may not function if you remove cookies from your browser.

Disclosure of your personal information to third parties

We may share your personal information with third parties based on your consent; and / or because such processing is necessary for the performance of a contract to which you are party; and / or in the context of pursuing a legitimate business interest, provided that such legitimate business interest does not override your fundamental rights and interests; and / or where we need to comply with a legal or regulatory obligation.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. In order to safeguard your rights emanating from this Agreement, we have entered into Non-Disclosure Agreements (NDAs) and / or Data Protection Agreements (DPAs) with our contractors, subcontractors and other third parties in order to ensure that your personal information remains confidential and obtains an adequate level of protection.

We may also share your personal information with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in our Privacy Statement.

How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: encryption, pseudonymization, firewalls, limited access, use of passwords and other relevant measures as appropriate.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We will use all reasonable efforts to safeguard your personal information and for this purpose we undertake to review our security procedures and technical and organizational measures regularly in order to account for the latest technological developments. However, you should be aware that use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Pursuant to the requirements of the GDPR in the event that we become aware of any suspected data breach in our system we are under an obligation to notify you of the nature of the data breach in question without undue delay. We are also obliged to report this to the Office of the Commissioner for Personal Data Protection (OCPDP) in its capacity as the competent supervisory authority concerning personal data protection, within 72 hours of any such suspected breach coming to our attention.

For how long do we keep your data stored in our system?

Any requests, inquiries, comments, feedback or complaints communicated to us via our user support feature, including your name and email address, shall be kept until such time as the relevant request, inquiry or complaint has been conclusively dealt with or resolved and for the request history purpose.

Your history of visits to our Website is only maintained for a period of two (2) weeks after which time all such history is erased or deleted.

Personal information that you submit in the course of using the App shall be kept by us only as long as you use the App, or as long as it is absolutely necessary in order to attain the purpose for which such personal data was submitted by you in the first place, or as otherwise required by law or and / or applicable regulations.

Overseas transfers

The information you provide to us may be transferred to countries (hereinafter “third countries”) or organisations (hereinafter “international organisations”) outside the European Economic Area (EEA)* that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy.

Protection is afforded to your personal information by ensuring at least one of the following safeguards is implemented:

  • where we use certain service providers, we may use standard data protection clauses adopted by the Office of the Commissioner for Personal Data Protection and approved by the Commission or such contractual clauses that have been approved and authorized by the Office of the Commissioner for Personal Data Protection as ensuring an adequate and effective level of protection of your personal information.

*The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

Your legal rights

You have the right to request a copy of the information that we hold about you (including whether personal data concerning you is being processed or not, where and for what purpose). If you would like a copy of some or all of your personal information, please contact us and an electronic copy (unless otherwise requested by you) will be provided to you free of charge, within a month of receipt of such request.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to the Company changes please let us know the correct details by contacting us.

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You may withdraw your consent allowing us to collect and use your personal information at any time. If you elect to withdraw your consent you are entitled to have the personal information we hold about deleted or erased without undue delay, following a relevant request to this effect. You may also be entitled to require us to stop sharing this information and prevent any third parties from continuing to use this information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You may also exercise your right to have such information erased or deleted from our system in so far as the information in question is no longer relevant for the purpose for which it was originally provided by you for processing. If you would like to exercise these rights, please contact us.

You are also entitled to request an electronic copy of the personal data that you have provided and request that these be transmitted directly, where this is possible, to another entity without hindrance. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Furthermore, you have a right to object, at any time, to the processing of the personal information that you have submitted provided such an objection can be justified on legitimate grounds.

Third party links

Our Website and / or App may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and / or apps and are not responsible for their privacy statements. When you leave our Website or App, we encourage you to read the privacy notice of every website or app you visit.

Persons below the age of 16 and COPPA

Where required by applicable data protection laws, we will always seek to obtain your express permission before we ask you to submit your personal information on our Website and / or via Apps. In respect of persons below the age of 16 or below such age limit as determined by applicable local laws, please note that we do not knowingly collect information about the age of our users. Furthermore, we undertake to immediately erase and / or delete from our records, archives and / or databases any personal information in respect of any child below the age of 16 or below such age limit as determined by applicable local laws, that was inadvertently collected, kept or stored by us and ask our partners to do so.

We take the privacy rights of users of our Website and / or our Apps very seriously, including, without limitation, all and any rights bestowed upon children under the age of 13 pursuant to the US Children’s Online Privacy Protection Act (hereinafter “COPPA”).

In so far as COPPA is applicable in your country of residence and in the course of safeguarding the rights of children under the age of 13 and ensuring compliance with the stipulations of COPPA, We do not knowingly collect or store any personal information pertaining to children under the age of 13 residing in the United States of America. Furthermore, we undertake to immediately erase and / or delete from our records, archives and / or databases any personal information in respect of any child below the age of 13 that was inadvertently collected, kept or stored by us and ask our partners to do so.

Changes to our Privacy Statement

We keep our Privacy Statement under regular review. If we change our Privacy Statement we will post the changes on this page. Also, we may place notices on other pages of our Website or inform you via the App, so that you may be aware of the information we collect and how we use it at all times.

How to contact us

We welcome your views about our Website and / or any of our Apps, and our Privacy Statement. You can contact us here.

If you have reason to believe that there has been an unauthorised use of your personal data or that your personal data may have been used in a manner inconsistent with the purpose for which you have agreed to provide or supply such personal data in the first place, or that your personal data may have been compromised by reason of improper use, you are encouraged to contact us in order communicate your complaint.

Alternatively, you are entitled to submit a complaint to the Office of the Commissioner for Personal Data Protection (hereinafter the “OCPDP”) in its capacity as the competent supervisory authority in respect of the applicable regulatory framework pertaining to personal data protection. The contact details of the OCPDP are provided hereinbelow:

Office of the Commissioner for Personal Data Protection

1, Iasonos str.,
2nd floor,
1082, Nicosia
P.O.Box 23378, 1682 Nicosia
Telephone no.: +00357 22 818456
Fax no.: +00357 22 304565
E-mail Address: commissioner@dataprotection.gov.cy

For more information concerning your rights emanating from the Data Protection Law and the applicable regulatory framework including the relevant EU Regulations including the General Data Protection Regulation (GDPR) took effect on 25/05/2018, you are encouraged to visit the OCPDP website at the following address: https://www.dataprotection.gov.cy.

US specific Privacy Statement

California Consumer Privacy Policy

Last updated on 19th of July 2023

This California Consumer Privacy Policy ("Privacy Policy" or "policy") supplements the information contained in Veraxen Privacy Statement and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "You"). In case of any inconsistency with this Privacy Policy and Veraxen Privacy Statement the former shall prevail. We adopt this policy to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended and any terms defined in the CCPA have the same meaning when used in this policy.

Information we collect

Depending on how You interact with us, we may collect the following categories of information as summarized in the table below. In particular, we have collected the following categories of personal information from our consumers within the last twelve (12) months:

  • Category: Identifiers. Examples: A username, alias, online identifier, Internet Protocol address, email address, or other similar identifiers. Source: Website, Apps.
  • Category: Commercial information. Examples: Records of products or services purchased, obtained. Source: Apps.
  • Category: Internet or other similar network activity. Examples: Information on a consumer's interaction with the application, or advertisement. Source: Apps.
  • Category: Geolocation data. Examples: Rough geolocation data such (country level). Source: Apps.

Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Use of personal information

We may use, or disclose the personal information we collect for one or more of the business purposes described in Purpose of Collection of Personal Data and Intended Use and for one or more of the following business purposes:

  • To fulfill or meet the reason You provided the information, to process Your requests
  • To provide, support, personalize, and develop our Website, Apps and service
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our responses
  • To help maintain the safety, security, and integrity of our Apps, databases and other technology assets, and business
  • For testing, research, analysis, and product development, including to develop and improve our Apps
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
  • As described to You when collecting your personal information or as otherwise set forth in the CCPA
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Veraxen's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Veraxen about our Apps users is among the assets transferred.

Veraxen will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing You notice.

Sharing personal information

Veraxen may disclose Your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share Your personal information with the following categories of third parties: Service providers.

Disclosures of Personal Information for a business purpose

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

  • Identifiers
  • Internet or other similar network activity
  • Rough geolocation data.

We disclose your personal information for a business purpose to the following categories of third parties:

  • Service providers.

Sales of personal information

In the preceding twelve (12) months, Veraxen has not sold personal information.

Your rights and choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to specific information and data portability rights

You have the right to request that Veraxen disclose certain information to You about our collection and use of Your personal information over the past 12 months. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to You:

  • The categories of personal information we collected about You
  • The categories of sources for the personal information we collected about You
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collected about You (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Exercising access, data portability, and deletion rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by using our Website form.

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable consumer request related to Your personal information. You may also make a verifiable consumer request on behalf of Your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify You are the person about whom we collected personal information or an authorized representative.

Describe Your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to Your request or provide You with personal information if we cannot verify Your identity or authority to make the request and confirm the personal information relates to You.

Making a verifiable consumer request does not require You to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response timing and format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform You of the reason and extension period in writing.

We will deliver our written response electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to Your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell You why we made that decision and provide You with a cost estimate before completing Your request.

Sales of personal information, sales opt-out and opt-in rights

California residents may opt out of the “sale” of their personal information. The "sale" of personal data of the consumers who are less than 16 years of age is possible only if the consumer, in the case of consumers between 13 and 16 years of age, or the consumer's parent or guardian, in case of consumers who are less than 13 years of age, has affirmatively authorized the sale of the consumer's personal information ("right to opt-in").

Veraxen does not “sell” Your personal information as we understand that term to be defined by the California Consumer Privacy Act and its implementing regulations.

We do not knowingly collect information about the age of our users.

Non-discrimination rights

California residents have the right to not be discriminated against for exercising their rights as described in this policy. We will not discriminate against You for exercising your CCPA rights.

Changes to our Privacy Policy

Veraxen reserves the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the policy's effective date. Your continued use of our Website and / or Apps following the posting of changes constitutes Your acceptance of such changes.

Contact Information

If You have any questions or comments about this policy, the ways in which Veraxen collects and uses Your information, Your choices and rights regarding such use, or wish to exercise Your rights under California law, please do not hesitate to contact us.

Terms of use
EULA
Privacy statement
Legal notes
© 2025 VERAXEN
ALL RIGHTS RESERVED

Before You use our App, please read carefully our EULA and Privacy Statement.
Pay attention to section "California Consumer Privacy Policy" in the Privacy Statement to be informed of the categories of personal information to be collected from You and the purposes of their collection.

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